Mobile App Settings

There are several ways to deploy the application to mobile devices.

Update Android devices to the latest VoiceCheck Android application from the Mobile App Configuration page under the Inspection tab following the instructions below:

Upload the Application

If you have administrator or "update mobile app" rights, upload an application file that users can download and install to their devices. Follow these instructions to upload an APK file:

  1. From the Mobile Apps page, under the Update Mobile App section, click the Upload button.
  2. Navigate to the .apk file from your installation DVD or other file location and select it, or drag and drop the file to the upload area.
  3. The App file, Size, Progress, and Actions fields will populate with information as the file uploads. A message will appear at the top of the screen when the apk file has uploaded successfully.
  4. The file will appear in a table with its name and size after it has been successfully uploaded.

Download and Install the Application

Prerequisites

  • Enable the setting "Allow installation of apps from sources other than the Google Play Store" on Android devices to allow installation of the application file.
  • Enable "Download Mobile app" permissions for each user to be able to download the Android app. Refer to Creating and Editing Roles and edit each user's role to enable this setting.

Follow these instructions to download and install the application file to supported Android devices:

  1. From the Android Installation Instructions section, click the link or scan the QR code using the device's QR barcode scanner. If a QR code does not appear on the Mobile Apps page, an apk file has not been successfully uploaded.
  2. A login screen appears. Enter your VoiceCheck user ID and password. You must be an administrator or have Download Mobile app authorization.
  3. Follow the instructions on your device to install the application.

Mobile Device Management

The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.

Using an in-house mobile device management (MDM) system, administrators can upload a JSON configuration file to end users of the mobile application. This way users do not need to configure a URL.

Create Configuration File

The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.

Create a configuration file from scratch or you may follow these steps to save a configuration file from VoiceCheck:

  1. Sign into the VoiceCheck server that users will connect to.
  2. Enter the following URL in the browser: <voicejCheckURL>/core/mobile/downloadAppFile.action

    3. The <voiceCheckURL> can be copied from the Mobile Apps page in VoiceCheck.

  3. Select Download Configuration from the download page. This will save the InspectionAppConfig.json configuration file.

The downloaded configuration file contains the User ID that was signed in when the file was downloaded. Change the UserID if appropriate.

Upload Configuration File

The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.

Upload InspectionAppConfig.json to each device's internal storage /Download folder. For Honeywell devices this is /root/sdcard/Download.

The format of the configuration file should be in the following JSON format:

{"operatorId":"<userID>","server":"<serverURL>"}

Where <userID> is a specific user ID or default token and <serverURL> is the full server URL for the VoiceCheck server.