Prerequisites
- Enable the setting "Allow installation of apps from sources other than the Google Play Store" on Android devices to allow installation of the application file.
- Enable "Download Mobile app" permissions for each user to be able to download the Android app. Refer to Creating and Editing Roles and edit each user's role to enable this setting.
Follow these instructions to download and install the application file to supported Android devices:
- From the Android Installation Instructions section, click the link or scan the QR code using the device's QR barcode scanner. If a QR code does not appear on the Mobile Apps page, an apk file has not been successfully uploaded.
- A login screen appears. Enter your VoiceCheck user ID and password. You must be an administrator or have Download Mobile app authorization.
- Follow the instructions on your device to install the application.
Mobile Device Management
The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.
Using an in-house mobile device management (MDM) system, administrators can upload a JSON configuration file to end users of the mobile application. This way users do not need to configure a URL.
Create Configuration File
The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.
Create a configuration file from scratch or you may follow these steps to save a configuration file from VoiceCheck:
- Sign into the VoiceCheck server that users will connect to.
- Enter the following URL in the browser: <voicejCheckURL>/core/mobile/downloadAppFile.action
The <voiceCheckURL> can be copied from the Mobile Apps page in VoiceCheck.
- Select Download Configuration from the download page. This will save the
InspectionAppConfig.json
configuration file.
The downloaded configuration file contains the User ID that was signed in when the file was downloaded. Change the UserID if appropriate.
Upload Configuration File
The feature described below is not available in the VoiceCheck 1.10 release. This feature is planned for a future release.
Upload InspectionAppConfig.json
to each device's internal storage /Download folder. For Honeywell devices this is /root/sdcard/Download
.
The format of the configuration file should be in the following JSON format:
{"operatorId":"<userID>","server":"<serverURL>"}
Where <userID>
is a specific user ID or default token and <serverURL>
is the full server URL for the VoiceCheck server.